Mise à jour : 17 septembre 2012 (Rédaction initiale : 9 septembre 2012 )
Sur le vif
On 5 September 2012, the Cameroonian electricity regulator, estimated that the public operator fails to meet its obligations
http://www.thejournalofregulation.com/spip.php?article1606
In Cameroon, the electricity sector is organized around a public operator, the Aes-Sonel, which the State conceded the transmission and distribution of electricity. The “Agence de Régulation du Secteur de l’Energie – ARSEL ( Cameroons Regulatory Agency Electricity Sector ) is responsible for ensuring the proper functioning of the system, quality of service and consumer protection. As in other African countries for the moment the country suffers from a lack of electrification planning and a lack of access to electricity, a significant portion of the population. However, the regulator has commissioned a survey from June 4 to August 16, 2012. He was released on September 5 which he says the study shows that the operator doesn’t provide public service obligations correctly towards consumers. The operator responds by saying that on the one hand the study is not conclusive and that other conditions, external to him, do not bring electricity to everyone but it’s not its fault.
© thejournalofregulation
Such as Senegal, Cameroon chose to remain in a pattern that could be described as "midstream".
Indeed, Cameroon has established a regulator, the Agence de Régulation du Secteur de l’Energie – ARSEL ( Cameroons Regulatory Agency Electricity Sector ) but this regulation will not accompany a decision to liberalize the sector, since it is a public company AES-Sonel, which operates. In terms of supply, the concession was given to a company IKE.
It is assumed that, as in Senegal, the country is currently little electrified the entire population has no access to electricity, even without going into the question of whether those who have access to benefits from equitable access.
As in Senegal, the regulator, having also few powers, seeks to regulate the information consumers.
However, on 5 September 2012, the Director General of the Agence de Régulation du Secteur de l’Energie - ARSEL, Jean-Pierre Kedi, issued a statement saying that the services provided by the concessionaire IKE subscribers were below recommended standards required by the Agence de Régulation du Secteur de l’Energie – ARSEL
To conclude that , the regulator has commissioned a survey in collaboration with the National Institute of Statistics, from June 4 to August 16, 2012, with consumers. The object is to measure the degree of consumer satisfaction on the quality of technical and commercial services provided by the concessionaire. 10,000 subscribers were surveyed across 10 regions of Cameroon.
It is within the skill of ARSEL, which must determine whether the public operator, here through a concession to its obligations to the provision of energy.
However, it is clear from the survey that subscribers generally can not turn on their lights between 18 and 20 hours are subject to systematic cuts. Subscribers evolve cuts to 7 times a week, especially in the South where the cut can last several months.
The regulator concluded that the operator fails to meet its obligations.
The operator responds that such an investigation is not conducted on a scientific basis, since it is based on perceptions experienced by a small number of people, and in any event, it contests the results.
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