Ofcom Riverside House 2a Southwark Bridge Road London SE1 9HA United Kingdom Phone call : +44(0)300 123 3333 or +44(0)20 7981 3040 Open Monday to Friday from 9.00am to 5.00pm.
Ofcom is the communications regulator.
Ofcom regulates the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
Ofcom makes sure that people in the UK get the best from their communications services and are protected from scams and sharp practices, while ensuring that competition can thrive.
Ofcom operates under the Communications Act 2003. This detailed Act of Parliament spells out exactly what Ofcom should do – It can do no more or no less than is spelt out in the Act.
The Act says that Ofcom’s general duties should be to further the interests of citizens and of consumers. Meeting these two duties is at the heart of everything Ofcom does.
Accountable to Parliament, we are involved in advising and setting some of the more technical aspects of regulation, implementing and enforcing the law.
Ofcom is funded by fees from industry for regulating broadcasting and communications networks, and grant-in-aid from the Government.
What Ofcom does
Its main legal duties are to ensure:
What Ofcom does not do
It is not responsible for regulating: